help center

 

Ordering & Production

1. How long will it take to receive my Christian canvas art?

We create every piece of art on-demand to ensure the highest quality. Your order follows a two-step process:

  • Production Time: Please allow 2–4 business days for us to print, stretch, and frame your canvas.
  • Shipping Time: Once shipped, you can expect your order based on our average shipping times below.
    • USA: 2–5 business days
    • Canada: 7–15 business days
    • Australia: 5–12 business days
    • UK: 4–9 business days
    • New Zealand: 7–12 business days
    • Ireland: 5–12 business days
    • Europe: 7–15 business days
    • Asia: 5–9 business days
    • International: 7–18 business days

You will receive a tracking number via email the moment your art is on its way!

2. Do you offer free shipping?

Yes! We are proud to offer complimentary free, tracked shipping on all orders, worldwide. The price you see is the price you pay.

Product & Quality

3. What is the quality of your canvas prints?

We are committed to creating art that lasts. Our canvases are gallery-quality and feature:

  • Fade-Resistant Inks: Archival inks ensure your art remains vibrant for decades.
  • Durable Poly-Cotton Canvas: Our premium canvases are hand-stretched over a sturdy, 1.25" deep wooden frame.
  • Ready to Hang: Every canvas arrives with pre-installed hanging hardware, so you can display it and enjoy it immediately.

4. Do you offer a quality guarantee?

Yes. We stand behind our art with a Lifetime Quality Guarantee. If your canvas ever fades, peels, or shows defects from manufacturing, we will replace it for free, no questions asked.

Shipping & Delivery Issues

5. What happens if my canvas arrives damaged?

Your satisfaction is our top priority. In the rare case that your canvas arrives with any damage, please email us at support@abideprint.com within 7 days of delivery. Include photos of the damage and the packaging, and we will ship a replacement to you immediately at no cost.

Returns & Exchanges

6. What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your canvas or poster for any reason, you may return it within 30 days of receipt for a refund or exchange. The artwork must be returned in its original condition. (Please note: Digital downloads are final sale and non-refundable.)

7. Can I exchange my art for a different size?

Yes. If you find you need a different size, please contact us. We are happy to arrange an exchange. You will be responsible for the return shipping of the original item.